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|Shipping and Returns|
|We offer free Economic shipping for orders over $250 (on most items) to US and Canada. Qualifying items in cart must total $250 before applicable taxes. Most products qualify except ropes, webbing, fabrics, kilogram-spool hemp twines, and foods. Most bedding items qualify for free shipping (except mattresses to Alaska, Hawaii, NWT, Yukon). Faster shipping options are also available.
In general, if there is a trade discount, then there is no free shipping. If there is free shipping, there is no trade discount. Our small margin on our sweatshop-free products do not allow for both.
Products that are eligible for free shipping (with $250 total before taxes) will have a truck symbol that says "This product qualifies for free shipping". Products that don't have this symbol do NOT qualify for free shipping.
We ship worldwide. At this time, we are only able to offer free shipping to the US and Canada.
|RETURNS & EXCHANGES
To exchange an item, return it for refund per the instructions and conditions below and re-order what you would like online at Rawganique.co
Please include a note with your name, order number, contact information and reason for your return.
Customers are responsible for inspecting their order for accuracy and defects before washing. Washed products are not returnable. Defective or incorrect items must be reported within 10 days of receipt.
RMA# (please put your order number here)
Defective items must be reported within 10 days of receipt. We will examine and replace defective items at our firstname.lastname@example.org 1.720.899-4367