HELP & FAQ
Please email us for prompt and personal assistance with any questions about ordering and our products.

CUSTOMER SERVICE
  • Our customer service is done by Email, live-chat, and text. This allows us to provide you with the best customer service experience.
  • Live Chat us (in the bottom right corner of every page) from 9-5 PST on most weekdays outside of our busiest shipping times.

WE SHIP WORLDWIDE from WA (USA).
We ship promptly, usually within 24 hours. Transit times range from 1-7 days, depending on shipping option selected and destination. Please allow extra time for delivery outside of USA.

WE ACCEPT PAYMENT IN US DOLLARS: All of our prices are in US dollars.

Sales taxes may apply in countries other the USA and may be collected by the carrier upon delivery. State and Municipal Taxes apply in WA State.

30 DAYS RETURN POLICY on most items (see exceptions below). Store credit on most items up to 60 days of receipt. The following items are not returnable: closeouts-final sales, custom orders, undies, foods, bodycare products, fabric pieces, washed products, worn products (or products that are not in new condition) and, for reasons of chemical sensitivity, mattresses, pillows, bed sheets & bath towels. If you are not sure of your choice of sheets or towels, please order a pillow case or wash cloth, wash and use it, and decide based on that if you would like other items for your bed and bath. Bras are returnable in new condition.

Shipping is non-refundable.

For faster processing, please include your Order-# with any returned merchandise.

Rawganique Returns (Order-#... )
270 C Street
Blaine, WA 98230

EXCHANGES Please send as returns items you want exchanged per instructions above, and re-order online.


FREE SHIPPING on most items for orders of $250 or more in US/Canada. Exceptions apply (ropes, kilogram spools of twines, webbing, and hammocks).


WHOLESALE, AFFILIATES & DROPSHIP The sign up links are located in the footer menu.

SIZING We provide sizing charts on specific product pages (we are working on having this info for every product). Please provide us with your relevant measurements and tell us how you like your clothes to fit, so that we can double-check for you and contact you if there's a discrepancy. Here's the footwear sizing chart.

Phone: 1 (720) 899-HEMP (4367) Fax: 1 (720) 899-4377