HELP & FAQ
We can be reached via LIVE CHAT, Email, and Phone at 1.720.899.HEMP (9-5 PST M-F).
WE SHIP WORLDWIDE from WA (USA) and in some cases BC (Canada). We ship promptly, usually within 24 hours. Transit times range from 1-12 days, depending on shipping option selected and destination. Please allow extra time for delivery outside of USA.
WE ACCEPT PAYMENT IN US DOLLARS: All of our prices are in US dollars. Canadian customers who wish to pay in Canadian dollars, please choose Money Order as payment and call us at 720-899-4367 to give us your credit card information or PayPal account to be invoiced.
GST/PST may apply in Canada and may be collected by the carrier upon delivery. State and Municipal Taxes apply in WA State.
30 DAYS RETURN POLICY on most items (see exceptions below). Store credit on most items up to 60 days of receipt. The following items are not returnable: closeouts-final sales, custom orders, panties, foods, bodycare products, undies, fabric pieces, washed products, worn products (or products that are not in new condition) and, for reasons of chemical sensitivity, mattresses, pillows, bed sheets & bath towels. If you are not sure of your choice of sheets or towels, please order a pillow case or wash cloth, wash and use it, and decide based on that if you would like other items for your bed and bath. Bras are returnable in new condition.
Shipping is non-refundable.
For faster processing, please include your Order-# with any returned merchandise.
Rawganique Returns (Order-#... )
270 C Street
Blaine, WA 98230
EXCHANGES Please send as returns items you want exchanged per instructions above, and re-order online.
WHOLESALE, AFFILIATES & DROPSHIP The sign up links are located in the footer menu.
SIZING We provide sizing charts on specific product pages (we are working on having this info for every product). Please provide us with your relevant measurements and tell us how you like your clothes to fit, so that we can double-check for you and contact you if there's a discrepancy. Here's the footwear sizing chart.